Frequently Asked Questions
Find simple answers about creating, previewing, retrieving, printing, and downloading your Instant Payslip.
What is Instant Payslip?
Instant Payslip is an online payslip generator that helps South African workers, self-employed individuals, company directors, and small employers create professional monthly payslips quickly.
Who can use this payslip generator?
You can use it if you are self-employed, a company director creating your own payslip, or a small employer creating payslips for employees.
Can I create more than one monthly payslip?
Yes. You can select multiple monthly payslips and create them for different months, depending on your needs.
Can small employers create payslips for employees?
Yes. Small employers and HR managers can create payslips for staff members using the employee’s details and monthly income information.
What details do I need to create a payslip?
You will need details such as full name, ID or passport number, WhatsApp number, email address, residential address, occupation, payslip month, and take-home pay. Employer or company details may also be required depending on the payslip type selected.
Can I preview my payslip before finalising it?
Yes. The preview allows you to check your details before finalising your payslip. This helps you correct mistakes before printing or downloading the final document.
How do I retrieve my saved payslip?
Use the “Retrieve Payslip” or “View My Payslips” option and enter the same ID/passport number and WhatsApp number used when the payslip was created.
Why do I need to enter my WhatsApp number?
Your WhatsApp number helps identify and retrieve your saved payslips. Please make sure you use the same number when creating and retrieving your payslip.
Can I download my payslip again later?
Yes. You can return to the retrieval page and access your saved payslips using the same ID/passport number and WhatsApp number.
Can I edit my payslip after creating it?
You can review and edit saved payslip details where editing is available. Always check the preview carefully before finalising your payslip.
What should I do if I cannot retrieve my payslip?
Make sure you are entering the same ID/passport number and WhatsApp number used when the payslip was created. If the issue continues, contact support for assistance.
Still need help? Contact us on WhatsApp and we’ll assist you with creating, retrieving, printing, or downloading your payslip.
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